Privacy Policy

1. Controller

The controller within the meaning of Article 4 (7) GDPR is:

Gies & Pilzen GbR (trading as Platte Software)
Am Krögel 2
10179 Berlin
Germany

Email: hello(at)platte.ai

Partners authorised to represent the company: Friedrich Gies, Lucas Pilzen

We are not required to appoint a data protection officer (Section 38 (1) of the German Federal DataProtection Act, BDSG). For all data protection enquiries, please use the contact details above.

2. General principles

We process personal data exclusively on the basis of the applicable data protection legislation, inparticular the GDPR, the BDSG and the German Telecommunications Digital Services Data Protection Act(TDDDG). Personal data means any information relating to an identified or identifiable natural person.

We process personal data in accordance with the principle of data minimisation: only data necessary forthe respective purpose is processed.

3. Hosting and server log files

Our website is hosted by: Scaleway, 8, rue de la Ville-l’Évêque, 75008 Paris, France

The server location is within the European Union. A data processing agreement pursuant to Article 28 GDPR is in place with the hosting provider.

Each time our website is accessed, the server automatically collects information transmitted by your browser that is technically necessary to deliver the page:

  • IP address of the requesting device (truncated/anonymised)
  • date and time of access
  • name and URL of the file retrieved
  • volume of data transferred and notification of successful retrieval
  • referrer URL
  • browser, operating system and version used

Purpose: delivering the website, ensuring system security and stability, and detecting and defendingagainst attacks.

Legal basis: Article 6 (1)(f) GDPR. Our legitimate interest lies in the secure and uninterruptedoperation of the website.

Retention period: 30 days

4. Encryption

This website uses SSL encryption to protect the transmission of confidential content. You can identify anencrypted connection by the "https://" prefix in your browser's address bar.

5. Cookies and similar technologies

We use technically necessary cookies only.

Technically necessary cookies serve solely to provide the functions you have expressly requested (forexample session management, security functions, or storing your language preference).

Legal basis: Section 25 (2) no. 2 TDDDG for the storage of, or access to, information on your device;Article 6 (1)(f) GDPR for the subsequent processing.

No consent is required for technically necessary cookies, and we therefore do not use a consent banner.Should we use non-essential cookies or tracking technologies in future, we will do so only with your priorconsent pursuant to Section 25 (1) TDDDG and Article 6 (1)(a) GDPR, which you may withdraw at any time.

6. Contacting us

6.1 Contact by email

If you contact us by email, we process your email address together with the content and information you provide, for the purpose of handling your enquiry.

Legal basis: Article 6 (1)(b) GDPR where your enquiry relates to the conclusion or performance of acontract; otherwise Article 6 (1)(f) GDPR (legitimate interest in responding to enquiries).

Retention period: we delete your enquiry once it has been dealt with conclusively, unless statutory retention obligations apply (in particular Section 147 of the German Fiscal Code and Section 257 of the German Commercial Code).

7. CRM

To document your consent, we log the time of registration, the time of confirmation and the IP address used.

Legal basis: Article 6 (1)(a) GDPR.

Withdrawal: you may withdraw your consent at any time, for example via the unsubscribe link in every email. The lawfulness of processing carried out up to the point of withdrawal remains unaffected.

Email service provider: Brevo

Retention period: until withdrawal; consent records are retained for up to three years afterwithdrawal in order to meet accountability obligations.

8. External services and embedded content

We do not embed external fonts, maps or video content that would cause your browser to connect tothird-party servers. All resources required to render the site are served from our own server.

9. Your rights

You have the following rights in relation to your personal data:

  • Access to the data processed (Article 15 GDPR)
  • Rectification of inaccurate or incomplete data (Article 16 GDPR)
  • Erasure (Article 17 GDPR)
  • Restriction of processing (Article 18 GDPR)
  • Data portability (Article 20 GDPR)
  • Objection to processing based on Article 6 (1)(f) GDPR (Article 21 GDPR)
  • Withdrawal of consent with effect for the future (Article 7 (3) GDPR)

To exercise your rights, a message to the contact details in section 1 is sufficient.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding ourprocessing of your personal data (Article 77 GDPR). The authority responsible for us is:

Berlin Commissioner for Data Protection and Freedom of Information(Berliner Beauftragte für Datenschutz und Informationsfreiheit)Alt-Moabit 59–6110555 Berlin, Germany https://www.datenschutz-berlin.de

10. No automated decision-making

No automated decision-making in individual cases, including profiling, within the meaning of Article 22 GDPR takes place on this website.

11. Obligation to provide data

You are under no statutory or contractual obligation to provide personal data. However, without the datamarked as mandatory we cannot process your enquiry.

12. Changes to this privacy policy

We update this privacy policy when the legal situation or our processing activities change. The versionpublished on this page applies. Where material changes occur, we will inform affected data subjects to the extent necessary.